Create Invoice/Package/Shipment

Create Invoice/Package/Shipment

Create Invoice/Package/Shipment

When SO is Confirmed and finalized:
  1. Go to Zoho Inventory -> select Sales Order
  2. Click “INVOICE/PACK/SHIP” button on the top panel. The new screen will be opened.
  3. The progress will be displayed. The price from the price list will be added to the Invoice
  4. Invoice/Package/Shipment will be created and when the process is done, the SO screen will be opened


Most common errors

Error
Explanation
You don't have items to pack and Ship in this Invoice. Please, close the page or contact Administrator if there is an error.
The Sales Order likely contains only service items. Please close the page and confirm whether it is indeed a service-item SO. If yes, no further action is required.
{"code":36012, "message" "Quantity recorded cannot be more than quantity ordered."}
This likely means the Invoice or Package/Shipment has already been created. Please close the page, delete the Invoice/Package/Shipment, and then click the button again.
{"code":4091, "message" "Select an item or give a description to create the invoice."}
Please close the page and review all items in the Sales Order. Most likely, one or more items are broken. Ensure that each item displays the correct SKU and name. Edit the Sales Order to update any broken items. If an Invoice, Package, or Shipment exists, remove it, then click the button again.
The error alert will look like below


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