Generate SO Sync error

Generate SO Sync error

Last Synced Status options

Generate SO Items Last Synced Status can be:
Data Sync Successful. The last sync started at Last Synced Started Time was successful.

Sync in Progress. The last sync started at Last Synced Started Time is still in progress.

Sync failureThe last sync started at Last Synced Started Time is failed

Sync Failure

When there is a Sync failure status. To check the cause:
1. Click Go to Zoho Analytics button in Zoho Creator or open Zoho Analytics directly

2. Click Data Sources -> Zoho Inventory
3. The explanation will be added in Reason for Sync Failure field 

Most common cause is when 2 syncs manual and automatic are collided 
The next Sync will start automatically on Next Schedule Time or it can be triggered manually from Zoho Creator or Zoho Analytics

Sync Zoho Analytics

Sync from Zoho Analytics

click Go to Zoho Analytics button -> a new page with  Zoho Analytics will be opened. Go to Data Sources and click Sync Now near Zoho Inventory.
Notes
Do not start a manual sync if the scheduled Next Sync Time is less than 10-15 minutes from now. 
Do not start a manual sync if the Last Sync Status is In Progress.
The status will be changed to Sync in Progress. It will take ~15 minutes to finish synchronization. You should see Data Sync Successful before proceeding to next step. To check the status, please, refresh the page.

Sync from Zoho Creator

Click 1. Sync Zoho Inventory Data in Generate SO Items page. The page will be refreshed and status will be changed to Sync in Progress.  It will take ~15 minutes to finish synchronization. You should see Data Sync Successful before proceeding to next step. To check the status, please, refresh the page.
Notes
Do not start a manual sync if the scheduled Next Sync Time is less than 10-15 minutes from now.
Do not start a manual sync if the Last Sync Status is In Progress.

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